Privacy and cookies policy

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We at Fleur of England are completely committed to protecting your privacy and security.

Whilst shopping online, we understand that you need to be sure all of your personal details are kept safe and secure, and so we will never pass on such information to any third party.

Within the team here at Fleur of England, we will only make your details available to personnel who require them to carry out their role. All of our customer service advisors are bound by a confidentiality clause as part of their contracts.

When you place an order online with us we need to know your name, telephone number, email address, delivery and billing address and credit or debit card number. This enables us to process and fulfill your order effectively and efficiently.

If you have signed up to our newsletter then we may use the information we collect to notify you occasionally about special promotional offers, changes to the website, and new services we think you would like and be interested in.

In using our website, you are consenting to the collection and use of this information by Fleur of England, and also acknowledge and agree that we shall not be held responsible for any unauthorized use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility by the Data Protection Act of 1998.

Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.