International orders

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Sizing

For all international sizing please click here.

Delivery cost

£10.00 Europe standard delivery 3-6 Working days. Complimentary for orders over £500
£15.00 Rest of world standard delivery 5-10 Working days Complimentary for orders over £500

We aim to dispatch all orders within 48 hours of receipt, subject to order information and credit card authorization.

Any orders placed over weekends will be dispatched on Monday (with the exception of bank holidays).

Method of delivery

European orders are generally delivered within 3-6 working days, however can be subject to customs delay.

Rest of the world standard delivery 5-10 working days, however can be subject to customs delay.

Orders under £500 are sent via Royal Mail "Airsure" or "International Signed For" services.

Orders over £500 are couriered either via Fedex or UPS.

For USA orders, next day delivery is possible with an additional charge and must be made before 11 am (GMT).

For further help, contact help@fleurofengland.com

Please note when sending an international return back to us, please mark it as a 'returned item' on the custom form. Please use a tracked service. For more information on returns please see the delivery/returns page or email info@fleurofengland.com for help. Please include your filled in returns form. Please send in appropriate packaging - padded bras must be returned in the box to avoid damage, the package should be waterproof. Any damage caused by unsuitable packaging could result in your not receiving a full refund/exchange.

Please note for returning items you are responsible for the customs/duties, additional charges for customs clearance must be borne by you. Marking your item as 'returned goods' should ensure no customs/duties are incurred.

Customs & Duty

For orders made from the UK or the European Union, 20% VAT is included.

All orders placed from outside the UK and Europe will have the VAT deducted.

Please note that all shipments outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country.

As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

Further Help

If you have any special requirements or need further assistance please call: +44 (0) 117 9706701 or email help@fleurofengland.com